Goodsky Privacy Policy

Goodsky Mental Health Retreat (“we,” “us,” or “our”) is committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website www.goodsky.com.au and utilise our services, including both in-person and online mental health treatment options.

1. Information We Collect

1.1 Personal Information
We collect personal information such as your name, email address, phone number, and demographic details (e.g., age, gender) that you voluntarily provide to us when registering on our site or contacting us.

1.2 Health Information
We collect health-related information necessary for providing our mental health services, including your mental health history and treatment records.

1.3 Payment Information
We collect payment information, including details of your payment method, when you purchase our services.

1.4 Usage Data
We collect data automatically through your interaction with our site, including your IP address, browser type, operating system, access times, and pages viewed before and after visiting our site.

2. How We Use Your Information

We utilise the information we collect for various purposes, including:

• Delivering and managing our mental health services.
• Processing transactions and managing billing.
• Communicating with you regarding your account or inquiries.
• Sending you updates, newsletters, and promotional materials.
• Conducting data analysis to improve our services.
• Ensuring the security and functionality of our site and services.

3. Sharing Your Information

We may share your information under these circumstances:

• With Your Consent: We may share your information for purposes you have consented to.
• Service Providers: We may share your information with third-party service providers who assist us in operating our business, such as payment processors and data analysts.
• Legal Obligations: We may disclose your information if required by law or to protect our legal rights, property, or safety.
• Business Transactions: We may transfer your information in the event of a business transaction such as a merger, acquisition, or asset sale.

4. Protecting Your Information

We employ various security measures to protect your information. While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the Internet, or method of electronic storage is 100% secure and we cannot guarantee absolute security.

5. Your Privacy Rights

You have the right to:

• Access the personal information we hold about you.
• Request corrections to your personal information.
• Request deletion of your personal information.
• Opt-out of receiving marketing communications.

To exercise these rights, please contact us at info@goodsky.com.au.

6. Children’s Privacy

We do not knowingly collect information from children under 13. If we become aware that we have collected such information without parental consent, we will delete it. If you believe we might have information from or about a child under 13, please contact us.

7. Use of Cookies

Our site uses cookies to enhance your experience. Cookies help us understand user behaviour and improve site functionality. You can control cookie preferences through your browser settings.

8. Links to External Sites

Our site may contain links to external websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any external sites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices. Any updates will be posted on this page with an updated effective date.

10. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at info@goodsky.com.au.